Customer Service & Operations Recruiting
Client relations managers are the face of your organization to key clients. We recruit CRMs who build trust, resolve issues proactively, and identify expansion opportunities.
B2B
Relationship Management
Retention
Client Loyalty Focus
3 Weeks
To Qualified Shortlist
Every day a Client Relations Manager position stays open, your organization loses ground.
It costs 5–7x more to acquire a new client than to retain an existing one
CRMs must balance relationship management with operational issue resolution and commercial growth
Finding candidates with both empathy and business development skills is the biggest challenge
We source client relations managers with B2B relationship management experience, conflict resolution skills, and the commercial acumen to identify and act on growth opportunities.
Our fees are significantly lower than traditional staffing firms, and our focus is immediate — no drawn-out timelines, no inflated markups, no revolving door of candidates. You get a dedicated recruiting partner laser-focused on filling your role with the right person, fast.
Every candidate undergoes credential verification, behavioral interviews, background checks, and reference validation before you see a single résumé.
One point of contact who learns your organization, culture, and requirements — no hand-offs, no wasted time.
Our process delivers a qualified shortlist fast — without sacrificing the due diligence that protects your hire.
A proven, four-step process designed for speed and precision.
We learn your organization, culture, and exactly what this hire needs to look like — technically and culturally.
Our recruiters activate confidential networks, referral channels, and specialty pipelines to build your candidate pool.
Candidates are screened through structured interviews, credential checks, and reference calls. Only the best reach your desk.
We support offer negotiations, start-date logistics, and onboarding coordination to ensure a smooth transition.
Request a complimentary search proposal. We'll outline our approach, timeline, and investment — no obligation.
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Founded by Sophia Pettey, JD, LL.M., MBA
