Customer Service & Operations Recruiting
Your COO builds the systems that deliver consistent customer experiences at scale. We recruit operations executives who optimize every touchpoint from first contact through resolution.
Multi-Site
Operations Leadership
CX + Efficiency
Dual Focus Leaders
90 Days
To Qualified Shortlist
Every day a Chief Operations Officer (COO) position stays open, your organization loses ground.
Operational inefficiencies cost service organizations 20–30% of potential revenue
COO candidates must master omnichannel operations, workforce planning, and technology integration
Finding executives who balance cost efficiency with customer experience quality is rare
We source COO candidates with multi-site service operations experience, technology integration expertise, and a track record of improving both efficiency and customer satisfaction.
Our fees are significantly lower than traditional staffing firms, and our focus is immediate — no drawn-out timelines, no inflated markups, no revolving door of candidates. You get a dedicated recruiting partner laser-focused on filling your role with the right person, fast.
Every candidate undergoes credential verification, behavioral interviews, background checks, and reference validation before you see a single résumé.
One point of contact who learns your organization, culture, and requirements — no hand-offs, no wasted time.
Our process delivers a qualified shortlist fast — without sacrificing the due diligence that protects your hire.
A proven, four-step process designed for speed and precision.
We learn your organization, culture, and exactly what this hire needs to look like — technically and culturally.
Our recruiters activate confidential networks, referral channels, and specialty pipelines to build your candidate pool.
Candidates are screened through structured interviews, credential checks, and reference calls. Only the best reach your desk.
We support offer negotiations, start-date logistics, and onboarding coordination to ensure a smooth transition.
Request a complimentary search proposal. We'll outline our approach, timeline, and investment — no obligation.
© 2026 GOHRSolutions. All rights reserved.
Founded by Sophia Pettey, JD, LL.M., MBA
